Privacy and Cookie Policy

Cookies

What is a cookie?

We use cookies on this website. A cookie is a simple small file that is sent along with pages from this website and is stored by your browser on the hard drive of your computer. The information stored therein can be sent back to our servers on a subsequent visit.

Use of permanent cookies

With the help of a permanent cookie we can recognize you when you visit our website again. The website can therefore be specially set to your preferences. Even if you have given permission for the placement of cookies, we can remember this by means of a cookie. This means that you do not have to repeat your preferences every time, which saves you time and allows you to use our website more pleasantly. You can delete permanent cookies via the settings of your browser.

Use of session cookies

With the help of a session cookie we can see which parts of the website you have viewed during this visit. This allows us to adapt our service as much as possible to the surfing behavior of our visitors. These cookies are automatically deleted as soon as you close your web browser.

Tracking cookies from ourselves

With your permission, we place a cookie on your equipment, which can be requested as soon as you visit a website from our network. This allows us to find out that you have also visited the relevant other website(s) from our network in addition to our website. The profile thus built up is not linked to your name, address, e-mail address and the like, but only serves to match advertisements to your profile, so that they are as relevant to you as possible.

Google Analytics

A cookie is placed via our website from the American company Google, as part of the “Analytics” service. We use this service to keep track of and to get reports on how visitors use the website. Google may provide this information to third parties if Google is legally obliged to do so, or insofar as third parties process the information on behalf of Google. We have no influence on this. We have not allowed Google to use the obtained analytics information for other Google services.

The information that Google collects is anonymized as much as possible. Your IP address is emphatically not given. The information is transferred to and stored by Google on servers in the United States. Google claims to adhere to the Privacy Shield principles and is affiliated with the Privacy Shield program of the US Department of Commerce. This means that there is an appropriate level of protection for the processing of any personal data.

Social Media

Buttons are included on our website to promote ("like") or share ("tweet") web pages on social networks such as Facebook and Twitter. These buttons work by means of pieces of code that come from Facebook or Twitter itself. Cookies are placed through this code. We have no influence on that. Read the privacy statement of Facebook or Twitter (which can change regularly) to read what they do with your (personal) data that they process via these cookies.

The information they collect is anonymized as much as possible. The information is transferred to and stored by Twitter, Facebook, Google + and LinkedIn on servers in the United States. LinkedIn, Twitter, Facebook and Google + adhere to the Privacy Shield principles and are affiliated with the Privacy Shield program of the US Department of Commerce. This means that there is an appropriate level of protection for the processing of any personal data.

Right to inspect and correct or delete your data

You have the right to request access to and correction or deletion of your data. Please contact us via our contact page. To prevent misuse, we may ask you to identify yourself adequately. When it comes to accessing personal data linked to a cookie, you must send a copy of the cookie in question. You can find this in the settings of your browser.

Enabling and disabling cookies and their removal

More information about switching on and off and removing cookies can be found in the instructions and/or by using the Help function of your browser.

Deleting tracking cookies placed by third parties

Some tracking cookies are placed by third parties who, among other things, show you advertisements via our website. You can delete these cookies centrally via Your Online Choices so that they are not placed back on a third party website.

More information about Cookies

You can find more information about cookies on the following websites:

Consumentenbond: “Wat zijn cookies?”
Consumentenbond: “Waarvoor dienen cookies?”
Consumentenbond: “Cookies verwijderen”
Consumentenbond: “Cookies uitschakelen”
Your Online Choices: “A guide to online behavioural advertising”

Privacy statement of Kids Department

Kids Department has drawn up this privacy statement because we consider your privacy important. We ensure that the processing of your personal data is done in accordance with the requirements of the General Data Protection Regulation (GDPR).

About Kids Department

Kids Department is a clothing store with a webshop that focuses on unique children's clothing and accessories in sizes 44-140. Every online and offline visit feels like a children's party, you never get tired of it and you are constantly inspired by it.

We can be reached in the following ways:

Address: Herenstraat 71a, 2291 BC in Wateringen

Website: www.kidsdepartment.nl

Email: privacy@kidsdepartment.nl

Phone Number: Store Phone Number

Chamber of Commerce number 56727852

 

Which personal data do we process about you?

If you contact us with a question, we will process the following personal data: your name, telephone number and e-mail address. If we conclude an online agreement with you, your address, place of residence and payment details are also important to register. When you visit our website, the IP address is processed.

Why do we process your data?

If we process personal data, it is for a reason. We process data based on one of the following grounds:

• the data is necessary for the performance of our services;
• we have your consent to process the data;
• we have a legitimate interest in processing your data;
• you have disclosed the personal data to us without being obliged to do so.

For what purpose do we collect your data?

We do not simply collect personal data, but do so for one of the following purposes:

• contacting you;
• concluding an online agreement with you;
• performing our services;
• sending a newsletter, provided you have registered for it;
• paying bills;
• analyzing the use of the website;
• if we are legally obliged to do so, such as information that we need for our tax return.

How long do we keep personal data?

We do not keep the data longer than necessary. This means that we keep the data for as long as necessary to provide the service you have requested. We adhere to the limitation period of five years. Exceptions to this are the data that we have to keep for longer because the law obliges us to do so. With regard to invoice data, we adhere to the statutory retention period of seven years.

Minors

We do not intend to collect data from persons under the age of 18. We advise parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without that permission, please contact us immediately. We will then delete this information.

How is your data secured?

We take appropriate security measures to limit misuse of and unauthorized access to your personal data. In this way we ensure that only the necessary persons have access to the data, that access to the data is protected and that our security measures are regularly checked.

Your connection to our website is encrypted using SSL (Secure Socket Layer). For example, unauthorized third parties cannot view the information you share with us via our website. We keep our website and our systems up to date and regularly check for irregularities.

Sharing personal data with third parties

We only share your personal data with third parties if this is necessary for the execution of the agreement and to comply with any legal obligation. For example, we may share personal data with our partners if this benefits the handling of our correspondence, agreements, contracts and/or payments. We conclude a processing agreement with our processors to ensure the same level of security and confidentiality of your data. We of course remain responsible for these processing operations.

Website visit data

General visitor data is kept on the website by placing cookies. We use this information to get a better picture of our visitors and to develop and adapt our services and website to your personal preferences.

We use Google Analytics on the website to analyze the operation of the website and to measure the efficiency of traffic sources. Google may provide this information to third parties if Google is legally obliged to do so, or insofar as third parties process the information on behalf of Google. We have no influence on this. We have not allowed Google to use the obtained analytics information for other Google services. The information that Google collects is anonymized as much as possible. Your IP address is emphatically not given.

Web Store Software:

3WebApps

The website is developed with software from Adobe. Personal data that you make available to us for the purpose of our services will be shared with this party. 3WebApps has access to your data to provide us with (technical) support, it will never use your data for any other purpose. 3WebApps is obliged to take appropriate security measures based on the agreement we have concluded with them. The EU/US Privacy Shield applies, your data may be processed in the United States.

Payment processors:

• Paypal

We use the PayPal platform to handle (part of) the payments in the webshop. PayPal processes your name, address and residence details and payment details such as bank account or credit card number. PayPal has taken appropriate technical and organizational measures to protect your personal data.

PayPal reserves the right to use your data to further improve the service and to share (anonymized) data with third parties in this context. All the above-mentioned safeguards with regard to the protection of your personal data also apply to the parts of PayPal's services for which they engage third parties. PayPal does not store your data for longer than is permitted by law.

• MultiSafePay

We use MultiSafePay to handle (part of) the payments in the webshop. MultiSafePay processes your name, address and residence details and payment details such as bank account or credit card number. MultiSafePay has taken appropriate technical and organizational measures to protect your personal data.

MultiSafePay reserves the right to use your data to further improve the service and to share (anonymised) data with third parties in this context. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of MultiSafePay's services for which they engage third parties. MultiSafePay does not store your data for longer than permitted under the legal terms.

• Riverty and Klarna

We use Riverty and Klarna to handle (part of) the payments in the webshop. Riverty and Klarna processes your name, address and residence details and payment details such as bank account or credit card number. Riverty and Klarna has taken appropriate technical and organizational measures to protect your personal data.

Riverty and Klarna reserves the right to use your data to further improve the service and to share (anonymized) data with third parties in this context. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of Afterpay's services for which they engage third parties. Riverty and Klarna does not store your data for longer than permitted under the legal terms.

Shipping & logistics:

• PostNL

In order to be able to perform our services, we use the services of PostNL for the execution of orders placed on our website. It is therefore necessary that we share your name, address and residence details with PostNL. PostNL only uses this information for the purpose of executing the agreement. In the event that PostNL engages subcontractors, PostNL will also make your data available to these parties.

• GLS

In order to be able to perform our services, we use the services of GLS for the execution of orders placed on our website. It is therefore necessary that we share your name, address and residence details with GLS. GLS only uses this data for the purpose of executing the agreement. In the event that GLS engages subcontractors, GLS will also make your data available to these parties.

Social media

The website includes buttons from Social Media to promote or share pages on social networks such as Facebook, Instagram and Pinterest. These buttons are realized by code supplied by the provider itself. This code places, among other things, a cookie. Read the privacy statement of Facebook, Instagram and Pinterest to see what they do with your personal data that they process with this code.

Newsletter (Klaviyo)

By using Klaviyo, we offer a newsletter with which we want to inform interested parties about news in the field of our offer. Your e-mail address will only be added to the list of subscribers with your explicit consent. Every newsletter contains a link with which you can unsubscribe. The subscriber file of the newsletter is not provided to third parties.

Recipients of personal data:
We share your data with other third parties, including our processors:

Hosting our website

• WordPress
• CRM system
• Accountant
• Mail servers
• Telephone services
• Pin system

Your rights as a data subject

If you have a relationship with our company, you have the right to view, modify or delete your personal data. In addition, you have the right to restrict the processing of your personal data, to transfer it to a third party or to yourself and to object to our processing of your personal data. You can find additional information for each of these rights on the website of the Personal Data Authority .

You can exercise your rights by contacting us in writing by email at privacy@kidsdepartment.nl. We have the option to request a copy of your proof of identity to ensure that we are providing the requested information to the correct person. You can make your passport photo, machine readable zone and social security number illegible on the copy of your proof of identity. You can use the CopyID app from the Ministry of the Interior for this.

Complaints

Do you have a complaint about the processing of your personal data? Let us know and we will do our best to work it out with you.

You have the right to submit a complaint to the Dutch Data Protection Authority. You can read how to do this on the Authority's website.

Amendments

We reserve the right to amend this privacy statement from time to time. For that reason, we recommend that you consult the privacy statement from time to time to see whether changes have been made. In the event of major changes, we will inform you via our website.

This privacy statement was last amended on September 27, 2023.